Are Your Customers Happy With Your Service?
What to marketing and customer service have to do with one another? A lot! If your marketers are working hard to get people in the door, but your customer service reps are forcing people out with bad service, then your business is stagnant. The infograph below displays information about how customers are viewing the service they receive from businesses. This general information is a great starting point to get you thinking about your customers specifically, what they want, how they interact and ways you can make their experience better.