Amid the hustle and bustle of the holidays, don’t forget to keep the work hustle going. There are only 16 days left in 2017, and here are five things you can easily do in the next two weeks to ensure 2018 starts strong!
Create a marketing budget and strategy. Marketing should be something you do throughout the year, not just when you get a listing. Check out our detailed post on how to create a successful marketing strategy.
Clean your contact lists. Every direct mail piece, every email, every phone call, every door knock costs time and money. Stop wasting money on emails sent to bad addresses, postcards sent to people who no longer live at that address, or cold calling people who are not part of your target audience. Now is a great time to go through your lists and get rid of bad contacts, as well as add new ones you’ve made over the years.
Ask for testimonials. Ideally, you should be asking for testimonials after every closing. But if you’ve fallen behind, no worries, now is a great time to catch up. Reach out to everyone you helped sell or buy a house for in 2017. Consider a video testimonial in addition to a written one.
Consider your brand. Take at a look at your visual brand and your messaging. Does it still reflect your values and uniqueness? Is it still appealing to your target audience? Does it convey the message you strive to live out in every transaction? If not, now is a great time to tweak it, or revamp it altogether.
Schedule your January marketing pieces. Order your direct mail postcards, write your email newsletter, schedule your social media posts and get that newspaper ad submitted. When everyone else is scrambling to get their stuff out that first week of January, you’ll already be done and strategizing for the next month.
These 2018 calendars are great for direct mail marketing or as walk and drop pieces. They provide a great return on investment because they are “sticky” meaning they stick around houses for a while and recipients refer back to them multiple times, therefore getting repeat exposure to your brand, your name and your message. Each design is available in two sizes, 4×9 and 8.5×11.
Download 2018Calendar Order Form
I frequently participate in forums on Alignable, asking and answering marketing questions. I occasionally bring bits of the forum here to the blog. Today, I’ll be expanding on a conversation I had with a bookstore owner about how to generate referrals.
Bookstore Owner : Looking for advice as to how best to market my audio bookstore to the local neighborhood and online. Here’s my issue. Our business model, that makes us unique to bookstores, is that we offer audio books for Rent. I believe we give a great value to our customers for the price we charge. But I have tried everything including radio ads, print ads, Facebook Ads and writing articles. Yet, most people find the store by accident. After 9 years in the same location, people still walk in and say to me “Wow, I didn’t know this place existed”. Thanks in advance.
Brianna at One Step: Do you have any sort of referral or rewards program? Often the best marketers are those clients who already love your business. Maybe you could offer a free month’s membership or a free book rental if they share your Facebook page, bring a friend to an event, tell a friend about your business, etc.
Bookstore Owner: We have tried several types of referral plans. Giving $5.00 credit for each referral. Offering a 1 Free month to our customers if they get a customer to sign-up to a plan. We usually advertise these referral programs for three months in a row. Out of the 300 customers we sent the offer out to only less than 1% referred anybody. That’s not say that we don’t get referrals from our customers, because we do. They just happen to be given organically. I don’t think our customers which skew in a older demographic care so much about getting a free month or receiving a dollar amount for each referral. Plus our business is so unique, I don’t think most people are thinking about it when they are out with friends.
Brianna at One Step Services: Rather than trying 3 month plans, I recommend thinking of ways that you can consistently and constantly remind your clients to refer you. You may be right that they aren’t interested in rewards and that organic referrals are best for your clientele. However, there is nothing wrong with reminding them to make those organic referrals. Many studies show that the more you remind or ask people to do something…refer you, like your social media post, write a testimony, etc…the more likely they are to do it.
So to increase those organic referrals, consider including a referral card in every book you mail out. Just a little something that a client could pass on to a friend with your info. Keep those same handouts near your cash register so people can grab them on their way out. Every time you send an email, make sure there is an obvious link so they can forward it to a friend. If you’re on social media, about once a week make a post asking for referrals or asking them to share your post/page with their friends. Here at One Step, we send out handwritten welcome notes to new clients and we include referral cards. We also send handwritten notes to our most consistent and loyal clients, people we think would speak highly of us.
It may sound obnoxious, but keep in mind one single person will probably only pay attention to one of these touch points. And it’s critical that you constantly stay top of mind to get those organic referrals. This is not a three month program, but something that is part of your long term marketing strategy. And I do think that you are off base in saying that your service is so unique people don’t think about it when out with friends. Media is a very popular topic amongst friends and movies, music and books are easy conversation starters. Your clients will refer people if you tell them to.
The Challenge: The Chanje Movement needed help promoting their first ever golf classic and gala. Previously, their big fundraising event had been a charity run which required very different promotional materials. They came to us with a vague idea of what they wanted, but didn’t know the details. Specifically, they needed guidance on their invitations, programs and signage.
The Solution: At One Step, we’ve created and printed marketing materials for several charity galas, including American Heart Association, so we had several different ideas for Chanje. We pulled out our stack of samples and discussed content ideas, design ideas, paper types and budget. Once we narrowed down the details, we brought in a designer who created a look for the event by expanding on the logo they had already created.
The Surprise: Two weeks before the event, we were discussing signage and the founder, Dave, expressed a desire for a sign that encouraged people to participate in child sponsorships. Their One Step account rep, Brianna, suggested printing on a white board sign so that the team could use markers to track progress.
The Result: The whiteboard sign was a huge hit. One Step printed a simple thermometer design on white board material, and the Chanje team wrote their goal and tracked their progress with erasable marker. They’ll be able to reuse this sign to future events. In addition, One Step created elegant invitations, event programs, sponsorship banners and signs for each golf hole. The Chanje Movement was incredibly pleased with the result.
The Testimonial: “Working with Brianna at One Step Services makes it easy for our small organization to increase our impact. When we need help with graphics & design or fresh ideas for our content or marketing, she is available – and they’re affordable and fast! We planned our first ever golf & gala fundraiser and their support made it possible to focus on sharing our vision and connecting with people. Knowing they are there for us gives me a confidence we have the support we need.” – Dave Brodksy
Daylight savings is a great opportunity to touch base with your direct mail recipients. For one thing, it’s not an event many business capitalize on so there is minimal competition in the mailbox. Plus, it’s giving useful information without asking anything in return. This builds brand trust and loyalty. Third, its a piece that people are likely to keep around for a while as reminder to switch their clocks. This helps to build brand recognition, since every time they look at the piece they’ll see your brand!
We have two content ready time change postcards, ready to be personalized and sent out! Of course, as always, we can do custom work as well. To order a content ready card, simply download this Daylight Savings Postcard Order Form, fill it out and email to email@example.com.
As a real estate agent, the holidays provide quite a few unique marketing opportunities. Unlike retail businesses, this probably isn’t going to an incredibly busy time for you as far as listings go. So instead of pushing deals, sales and freebies, you’ll want to use this time to build and maintain relationships within the community and with past and current clients. If you aren’t busy with listings, focus on increasing your brand awareness and engagement so that when people decide to sell, you’ll be the one they go to.
Say “thank you.”
If you’re still in business, you have your clients to thank for it. So thank them! It’s important to touch base with all clients – whether it’s through email, direct mail, phone calls or in person – and let them know how much their business and referrals mean to you. We always release a variety of beautiful and uniquely designed postcards and holiday cards which are perfect for communicating with your farm or social list. We can also convert these designs to email headers and social media images.
For clients that have been particularly loyal, or given quite a few referrals, you may want to consider giving them a gift. We’ve found some truly unique client gifts over the years and shared them in a recent holiday giving blog post. You can also find more ideas by visiting our Pinterest page.
You can double your impact by partnering with a local nonprofit. It’s best to contact the nonprofit and ask how you can best support them this holiday season. Common partnership ideas include donating a portion of your profits, collecting donations on their behalf, or sponsoring one of their events. This increases your brand exposure, demonstrates your company values and, most importantly, helps improve the local community and benefits residents.
Engage the community.
There are so many opportunities for engagement during the holidays. Take advantage of the many community events to get to know fellow residents. This isn’t the time for a hard sell, but it never hurts to mention what you do and hand out a business card. Here are some specific engagement ideas:
- Hand out branded treats to trick or treaters
- Sponsor an HOA holiday party
- Hand out a holiday schedule of events while door knocking
- Go Christmas caroling
- If your neighborhood does Christmas lights, set up a hot cocoa station in the driveway
Don’t forget lead generation.
While fostering relationships will be your primary focus this holiday season, successful agents are still going after those listings in very specific ways. Many unique life situations could force a homeowner to put up a For Sale sign instead of Christmas tree, and you should be the one they call. Try some of these lead generation tactics specific to the holidays.
- Send a postcard or email detailing the benefits of selling during the holidays
- Make holiday open houses extra special with holiday cookies, hot cocoa, carols playing in the background, and some subtle holiday decorations.
- Call past clients to wish them happy holidays, update their contact information, and ask if they have any real estate needs.
- Follow up with leads and let them know about any special promotions or partnerships with nonprofits you have at this time.
- When you send Christmas cards to clients, tuck in a few referral cards that they can pass out to friends and family.
Need help creating a detailed marketing plan for the holidays? Call 949-587-5301 for a free consultation with One Step Services.
Want to make the most out of the holidays? Download our 2017 direct mail marketing schedule. We tell you what to mail every week, taking into account deadlines for holidays. Our schedule includes our content ready postcards as well as full custom content. Pick and choose what you want, or simply give us a call and ask us to set up weekly mailings based on the schedule. We’ll handle everything for you!
Download 15 Weeks of Holiday Mailing_OSS
Our Halloween postcards are fun and festive, with carefully crafted messaging to generate phone calls or drive traffic. They are an eye catching relevant way to tell people about your real estate business.
Here are 5 ways to use Halloween postcards:
- Send to your real estate farm.
- Send to list of past and current clients.
- Having an event? These can easily convert to invitations
- Hand out with candy to trick or treaters
- Use digital versions in emails and on social media
Plus, if you place a mailing order of 300+ before by September 29th, you’ll get 100 free print and return postcards. Download the order form Halloween Postcards fill it out, and email to firstname.lastname@example.org
Nonprofits always receive 20% off list prices at One Step Services
#GivingTuesday is a social media movement intended to kick off the holiday giving season by raising awareness of charities, their specific missions and needs. We’ve created a series of pre designed printed and digital products you can use to participate in #GivingTuesday and increase awareness, engagement and fundraising for your organization.
Check out products. You can see bigger version of each one by viewing the order form. To place an order, simply fill out the form and email to email@example.com. You can also call 949-587-5301 with any questions.
This 3 postcard mailing campaign educates recipients about #GivingTuesday and drives them to your specific website where they can donate or learn more about your organization.
Choose from 3 different designs, but the messaging is the same. These handouts invite recipients to participate in #GivingTuesday by donating to your organization or volunteering. The piece drives people to your website and social media channels.
Download the Giving Tuesday Handouts order form
#GivingTuesday is a social media campaign, so to take full advantage of the movement you need to have a presence on social media! Purchase these images and use them in emails and across social media channels to increase engagement.
Download the GivingTuesday digital images order form
Are you a real estate agent going after expired listings? Check our latest batch of content ready postcards, with postcards aimed specifically at owners of expired listings. Let them know that you have the tools and expertise needed to get that home sold.
Download Expired Listings Postcard Order Form
Not going after expireds? Not a problem. We also have a new traditional listings lead generation postcard. This “Choose Your Selling Adventure” postcard shows people that regardless of their situation, they need to give you a call!