My brother got married a couple weeks ago to a wonderful woman in an absolutely beautiful ceremony. I can’t think of any other event that brings together so many business, large and small, at once. The caterer, the florist, the venue, the DJ, the dress salon, all of these businesses contributed to making the event special. Afterwards, I looked up every vendor whose name I could remember, and wrote a nice review on Yelp or Facebook. As someone who is in marketing, I know how crucial those reviews and testimonials are, particularly for small businesses that deal in very personal services like weddings.
I hope that all of you, dear readers, are actively asking for and gathering testimonials on a regular basis. If not, shoot me an email and we can chat about it (email@example.com). If you are, I want to give you some tips on how you can repurpose those testimonials and make them even more powerful tools in your marketing toolbox.
Turn your testimonials into visuals.
Using a program like Canva or PicMonkey, turn testimonials into visuals you can easily post to social media.
Expand testimonials into case studies.
If you have a client with a unique need, ask to use them as a case study. Describe the need, document your process, and write about the solution you created. Be sure to use photos, videos and direct quotes from the client.
Collect video testimonials.
In addition to asking for written testimonials, ask clients for video testimonials. Post these to social media, on your website and on your YouTube channel.
Use testimonials throughout marketing materials.
Don’t regulate them to just a page on your website. Put them on postcards, listing presentations, brochures, letters, etc.
Mail 300+ Postcards and get 100 Postcards Free
Promo expires April 30, 2018. Free postcards are printed only. If you want to mail the 100 free postcards, postage and mailing fees will apply. You can choose to have the postcards printed and returned to you. In that case, a nominal shipping fee may apply.
Mother’s Day is Sunday May 13. We recommend mailing postcards standard mail two weeks before the holiday to increase chance of timely delivery.
Download the Mother’s Day Postcard Order Form
This real estate themed postcard is sales centric with a strong call to action.
This classic Mother’s Day postcard can be used in any industry to wish recipients a wonderful holiday.
Order 200+ mailed postcards and we’ll waive the design fee!
Expires April 13, 2018.
Download Tax season postcard order form
While these postcards can be sent any time of year, they are particularly relevant to tax season. As recipients are getting their refunds, they may be thinking about doing some home improvement and the Home Improvements ROI postcards gives excellent guidance on which improvements will increase resale value.
The New Tax Law postcard gives some clarification as to how the new law effects homeowners in 2018 and beyond.
This year is already gearing up to be a busy and exciting one in real estate. Get your audience motivated to sell with these 2018 Market Forecast postcards. Or, send them a little love through Valentine’s Day postcards. Either way, you’ve got to get your name in front of their eyeballs so that when they sell this year, they sell with you!
Hello and welcome to Mailbox Monday. My name is Brianna, I’m the marketing strategist here at One Step Services. Today I’m going to go through a direct mail postcard that I received in my own mailbox and just point out the really good things about it and give you some takeaways that you can apply to your next mailing.
I got this postcard from Amazon, Amazon Prints, I am a client of theirs already. I keep all of my photos on Amazon’s photo cloud. So I was a perfect target audience for this offer. Right away I’m going to tell you the two key things about this are the timing (when it landed in my mailbox) and the offer. Everything else about this piece is nothing special. It’s printed on pretty cheap paper, the design is nothing to speak of, but it was an effective mailing piece because of when it landed in my mailbox, which was in November, and just like it says just in time for gift giving season. That was exactly the time I was thinking about presents and what I wanted to get people. The timing of this piece was very effective as was the offer. 40% off is a fantastic offer. It is very compelling. Typically, sometimes 10%, sometimes even 15% off, is not going to compel somebody to take action but a 40% off offer is incredibly compelling.
So those are the two things about this. You know, sometimes it doesn’t take a whole lot, sometimes it’s just something very simple. The right offer at the right time sent to the right audience for a piece to be effective. The last little thing I’ll point out is its always nice when you can address your mail piece to an actual person and instead of “current resident” or something generic like that.
So there you go. Just some of the benefits of this direct mail postcard that hopefully you can takeaway and apply to your next postcard.
Unlike other holidays, it’s socially acceptable to wish people a Happy New Year a couple weeks past the actual holiday. If you weren’t able to send out Christmas cards, these Happy New Year postcards are a great way to reach out to your farm or social sphere.
SPECIALS: Order 200+ and we’ll waive the production fee.
Download the New Years 2018 Post Card Order Form
I frequently participate in forums on Alignable, asking and answering marketing questions. I occasionally bring bits of the forum here to the blog. Today, I’ll be expanding on a conversation I had with a bookstore owner about how to generate referrals.
Bookstore Owner : Looking for advice as to how best to market my audio bookstore to the local neighborhood and online. Here’s my issue. Our business model, that makes us unique to bookstores, is that we offer audio books for Rent. I believe we give a great value to our customers for the price we charge. But I have tried everything including radio ads, print ads, Facebook Ads and writing articles. Yet, most people find the store by accident. After 9 years in the same location, people still walk in and say to me “Wow, I didn’t know this place existed”. Thanks in advance.
Brianna at One Step: Do you have any sort of referral or rewards program? Often the best marketers are those clients who already love your business. Maybe you could offer a free month’s membership or a free book rental if they share your Facebook page, bring a friend to an event, tell a friend about your business, etc.
Bookstore Owner: We have tried several types of referral plans. Giving $5.00 credit for each referral. Offering a 1 Free month to our customers if they get a customer to sign-up to a plan. We usually advertise these referral programs for three months in a row. Out of the 300 customers we sent the offer out to only less than 1% referred anybody. That’s not say that we don’t get referrals from our customers, because we do. They just happen to be given organically. I don’t think our customers which skew in a older demographic care so much about getting a free month or receiving a dollar amount for each referral. Plus our business is so unique, I don’t think most people are thinking about it when they are out with friends.
Brianna at One Step Services: Rather than trying 3 month plans, I recommend thinking of ways that you can consistently and constantly remind your clients to refer you. You may be right that they aren’t interested in rewards and that organic referrals are best for your clientele. However, there is nothing wrong with reminding them to make those organic referrals. Many studies show that the more you remind or ask people to do something…refer you, like your social media post, write a testimony, etc…the more likely they are to do it.
So to increase those organic referrals, consider including a referral card in every book you mail out. Just a little something that a client could pass on to a friend with your info. Keep those same handouts near your cash register so people can grab them on their way out. Every time you send an email, make sure there is an obvious link so they can forward it to a friend. If you’re on social media, about once a week make a post asking for referrals or asking them to share your post/page with their friends. Here at One Step, we send out handwritten welcome notes to new clients and we include referral cards. We also send handwritten notes to our most consistent and loyal clients, people we think would speak highly of us.
It may sound obnoxious, but keep in mind one single person will probably only pay attention to one of these touch points. And it’s critical that you constantly stay top of mind to get those organic referrals. This is not a three month program, but something that is part of your long term marketing strategy. And I do think that you are off base in saying that your service is so unique people don’t think about it when out with friends. Media is a very popular topic amongst friends and movies, music and books are easy conversation starters. Your clients will refer people if you tell them to.
I frequently participate in forums on Alignable, asking and answering marketing questions. I occasionally bring bits of the forum here to the blog. Today, I’ll be expanding on an answer I gave to a landscape design business about generating leads.
Can anyone recommend good lead generating tools/techniques for a custom home building and landscape design business?
My boss got her backyard completely remodeled a few years ago. Just a few months later, the next door neighbors also redid the backyard. About a year later, the neighbors across the street revamped their front yard. Typically, when one neighbor does something to upgrade their home, it inspires others in the neighborhood to do the same. Therefore, if you work with homes, either as a contractor, landscaper, real estate agent, house cleaner, etc, your BEST place to find leads is in the neighborhoods where you are already working. So, here are some ideas for generating leads from the neighborhood in which you are working.
Numero uno is signage! Stick a sign in the homeowners lawn to let ALL the neighbors know who you and what you’re doing. If they want similar work, they know who to call. You can do a simple coraplast sign, or you can do a large sign with an attached box for flyers or business cards.
Do a direct mail or walk and drop campaign. I recommend doing one at the beginning of the job and one at the end. I once received a mailed card from a solar panel company. They told me they were going to be in the neighborhood installing and that they’d love to stop by and give me an estimate. This was an incredibly effective message, especially since I had been under the impression my neighborhood didn’t allow solar panels. Another effective mailing would have been if they had gathered a testimonial from that client and sent it out once the job was done.
Introduce yourself. You may not have time to walk the entire neighborhood, but you can take an hour and just walk the street. Even if you don’t consider yourself a sales person, you’ll be surprised how far a casual introduction and a business card can go. You don’t have to make hard sell, just introduce yourself, chat with people about their needs, and leave them with a card or brochure so they know how to contact you.
Give your client a referral discount. Your customers are your best sales people. Do a great job on their house, and they’ll naturally recommend you when asked. But if you offer some sort of incentive, they’ll talk about you even when they aren’t asked! And their personal testimonial will go a long way in convincing neighbors to pick up the phone.
Do you have any other tried and true lead generation strategies for people working on homes? Let us know in the comments below. And if you need signs, postcards, business cards, brochures, flyers or ANY other print marketing to promote your real estate business, landscape business, or home contractor business, talk to us! We offer free consultations, competitive pricing and high quality custom design products that cannot be beat.
Thank you to everyone who tuned in to our Holiday Marketing Kickoff, our first ever Facebook Live event! We are so thankful that you took time out of your day to view the video and engage with comments. On a personal note, I want to particularly thank you all for being so encouraging! I was very nervous about how this would go but you guys made it a lot of fun!
If you missed the live video, don’t worry. You can watch the recording on our Facebook page and get some great holiday marketing and gift ideas.
We talked about ALOT of stuff in that hour, so I’ve compiled all links, products, order forms, etc into one place so it’s easy to view! If you have any follow up questions, feel free to reach out to us on Facebook, through email firstname.lastname@example.org or call 949-587-5301.
Also, if you haven’t already, don’t forget to sign up for our monthly newsletter. We give lots of great marketing tips, for print, direct mail, social media and email. We also give free printables or exclusive discounts every month, and for October we are giving away free printable gift tags. Sign up by October 6 to ensure you get the October newsletter.
Prices list and special items pricing
Halloween Coloring Contest Sheet (100 sheets) – $30 + design time
Custom Looseleaf Notepads (250 sheets) – $40
Acrylic Notepad Holder – $10
Wine Bottle Boxes (excludes design time) – Qty 10 : $3.75 each – Qty 25: $2.85 each – Qty 50: $2.55 each – Qty 100: $2.45 each
4AllPromos.com (custom candy corn)
4Imprint.com (custom reusable grocery bags)
Fancy Fortune Cookies (giant fortune cookies)
Man Crates (gift boxes with “manly” gifts)
Your Memory Lane (custom personalized artwork)
Daylight savings is a great opportunity to touch base with your direct mail recipients. For one thing, it’s not an event many business capitalize on so there is minimal competition in the mailbox. Plus, it’s giving useful information without asking anything in return. This builds brand trust and loyalty. Third, its a piece that people are likely to keep around for a while as reminder to switch their clocks. This helps to build brand recognition, since every time they look at the piece they’ll see your brand!
We have two content ready time change postcards, ready to be personalized and sent out! Of course, as always, we can do custom work as well. To order a content ready card, simply download this Daylight Savings Postcard Order Form, fill it out and email to email@example.com.