As much as I, a copywriter, hate to admit it, I know that property photos are more important than property descriptions. However, this doesn’t mean a well written property description isn’t important. The photos grab potential buyers attention, but once they invested, they need the property description to tell them details that photos cannot.
Property descriptions don’t have to be lengthy or pulitzer prize winning, but they need to be effective. Here are a few tips for ya:
Use spell and grammar checks!
Every time you market a property you are also marketing yourself and you don’t want people to think you are incompetent because you don’t know how to hit spell check on a Word Document.
Don’t just describe photos, enhance them.
If the kitchen photos clearly show an island with a granite countertop, you don’t need to waste time repeating that in the property description. However, if there are drawers on the island that aren’t visible in the picture, you should highlight those.
Don’t use fluffy adjectives.
The phrase “stunning views” is overused and doesn’t really mean anything. But “unobstructed views” or “360 degree views” are much more descriptive and set your listing apart from others.
Use second person language.
In all property marketing, you are trying to get potential buyers to imagine themselves living in that property. Help them out by using phrases like “You will love…” “Your new home is…”
Talk about the community.
Although the community is not the focus, it is important to mention community highlights. Many potential buyers want to know about community pools, gate access, nearby parks and schools, etc. (Pro Tip: Put full community descriptions on your website so potential buyers can learn more. Even if they don’t follow up on a particular listing, you may sell them on the community.)
Did you know One Step offers copywriting services? When you order a property flyer or brochure through us, just ask us to write a description based on the photos and bulleted amenities list you send over.
How are real estate agents marketing their listings? How are they marketing themselves and their businesses? If you’re looking for fresh marketing ideas, or just wondering what the competition is up to, check out these 5 real estate marketing trends we are seeing from clients.
The Conversion Craze
Every year we run a report of our most popular products. And every year the top two are the same: Postcards and Property Flyers. These real estate marketing staples continue to be the cornerstone of successful strategies. What has changed is digital conversion. Many agents are asking us to take their postcards and and flyers and convert them into social media images and email content. Agents are learning that they need print and digital and that its much easier to do both when you repurpose content.
Much Ado About Matte
For many years, glossy card stock was THE paper choice for real estate marketing. And while this remains popular for postcards, many agents are opting for matte papers and finishes on property flyers and business cards. Many agents opt for matte because they feel it looks more sophisticated and it attracts fewer fingerprint smudges. Others, however, feel that the matte diminishes the quality of photos.
Whatever your preference, matte or glossy, One Step has a variety of different paper thicknesses and finishes to give your pieces a unique quality look.
Better Business Cards
At One Step we are noticing that more agents are looking for highly creative business cards. Not only do they want creative design, they’re also looking for creative production. Things like soft touch finishes, spot UV, painted edges, unique shapes, embossed and extra thick cards are very popular.
Previously, the main purpose of a business card was to communicate contact information. But now, digital business cards and apps can do that for free. Real estate agents are now looking to make a statement with their cards and they are more selective about who they give them too. They are willing to invest a little more money for a lesser quantity but higher quality business card order.
Photo focused marketing has been trending for a while and it isn’t going anywhere anytime soon. More and more agents are investing in professional photography for all listings, not just the really expensive ones. Those agents who want to take photographs themselves are getting educated on best practices and are investing in equipment the equipment necessary to take high quality photos.
Arial photography and videography is a relatively new trend that is becoming increasingly popular and, we predict, will become a staple in real estate photography very shortly.
Leave Behind Listing Books
Large expensive listing books are being replaced with smaller books that agents can leave with clients. Advances in print technology have made it possible to print professional books at smaller quantities and more reasonable prices. Plus, smaller books can be more easily updated, something many agents are opting to do 1-4 times a year. Leaving behind a listing book keeps the agent top of mind with the potential clients.
Today’s listing presentation books give just the highlights of an agents career and direct a potential client to the agent’s website for more information. Many agents are ordering 12-, 16- or 20- page listing books with gloss or matte cardstock covers and gloss text pages. These books are full color and bound with saddle staples.
What to implement these trends into your marketing strategy? Give us a call at 949-587-5301 or call email@example.com and schedule a free consultation.
The envelope. The sports jacket of the direct mail world. Done properly, it can enhance your mailings and increase open rates. Done incorrectly, and it’s a first class ticket to the trash. So this month, our Tip Tuesday is dedicated to giving you some ideas on how to make the most of your direct mail envelope.
If I’ve said it once I’ve said it a million times. Brand your mailings, people. Put a logo in the return address box. Get a stamp with your tagline or motto and stamp the back flap. Put a line of your signature color along the bottom. Anonymous envelopes look like bills and credit card offers. They get thrown in the trash. Let people know who the envelope is from.
In addition to telling people who the envelope is from, you need to tell them why they need to open it. Put a call to action right on that baby. Ask a question. Make a compelling statement. Let them know there’s a free offer inside. Make it short, simple and powerful.
When I was a kid I got quite a bit of personal mail. Birthday cards, postcards from friends, notes from my grandparents. Now, I’m lucky if I get a few Christmas cards. SO, when I see an envelope with a handwritten address, you better believe I open that up. Its usually just a note from my accountant or dentist telling me I need an appointment, but still. Handwritten = open.
Color attracts eyeballs. In a stack of white envelopes, your bright orange one is going to stand out and pique the recipient’s curiosity. While colored envelopes are a little more expensive than white, it is still a very simple and cost effective way to make your mailings unique.
Hello and welcome to Mailbox Monday. My name is Brianna, I’m the marketing strategist here at One Step Services. Today I’m going to be looking at a piece of direct mail that I received that shows how you can use direct mail to drive traffic to your website or app.
So NextDoor is an app that people in the same neighborhood can join and then they can talk to each other about whats going on in the neighborhood. I received this envelope and the thing that stuck out to me was this cute little doodle. It made it personable and caught my attention.
The piece itself came from someone specific. It was her first and last name and the street she lived on. A lot of times we talk about personalizing the piece to the person that you are sending to, which is extremely important. But you can also personalize who it is coming from, and the fact that it came from a specific person as opposed to just the generic NextDoor App, I thought was really effective and helped build that trust factor that’s so important in marketing.
Something else about this piece is the code. The code allows you to track the effectiveness of a specific piece. So if I go to NextDoor and I join and I use this code, they are going to know that I came from that specific mailing. It just helps them to track the response to the mailings that they are sending out. And of course just some verbiage here, very simple, very straightforward that explains what the app is and encourages me to join.
So this is a great example of a way that you can combine your digital and your direct mail and you can use your direct mail to drive traffic. This is particularly effective if you don’t have email addresses of people. It’s also effective because the mailbox is less crowded than the inbox. So if you are really looking to grab people’s attention, you actually have a much better chance of doing that with direct mail than you do with an email. Those are some tips for you. Hopefully you can incorporate them into your next direct mail piece. Have a great day!
Hello and welcome to Mailbox Monday. My name is Brianna, I’m the marketing strategist here at One Step Services. Today I’m going to go through a direct mail postcard that I received in my own mailbox and just point out the really good things about it and give you some takeaways that you can apply to your next mailing.
I got this postcard from Amazon, Amazon Prints, I am a client of theirs already. I keep all of my photos on Amazon’s photo cloud. So I was a perfect target audience for this offer. Right away I’m going to tell you the two key things about this are the timing (when it landed in my mailbox) and the offer. Everything else about this piece is nothing special. It’s printed on pretty cheap paper, the design is nothing to speak of, but it was an effective mailing piece because of when it landed in my mailbox, which was in November, and just like it says just in time for gift giving season. That was exactly the time I was thinking about presents and what I wanted to get people. The timing of this piece was very effective as was the offer. 40% off is a fantastic offer. It is very compelling. Typically, sometimes 10%, sometimes even 15% off, is not going to compel somebody to take action but a 40% off offer is incredibly compelling.
So those are the two things about this. You know, sometimes it doesn’t take a whole lot, sometimes it’s just something very simple. The right offer at the right time sent to the right audience for a piece to be effective. The last little thing I’ll point out is its always nice when you can address your mail piece to an actual person and instead of “current resident” or something generic like that.
So there you go. Just some of the benefits of this direct mail postcard that hopefully you can takeaway and apply to your next postcard.
Back in October, I did a Facebook Live event showcasing our holiday marketing products. It was our first FB Live event and I wasn’t sure how it would turn out, but it was great! About 10 of you logged in and listened, participated, and won some great prizes.
We decided Facebook Live Events are something we want to do on a weekly basis. These events will cover a variety of topics related to marketing for real estate agents, non profits and small businesses. We’ll discuss print and direct mail extensively, as well as digital and social marketing channels. Engagement is encouraged, so come with questions and don’t be afraid to engage in the comments section. We’ll also be doing giveaways and contests at most events.
We’d love to have you join us every week! If you’d like regular email reminders about these events, please sign up below. We’ll send an email one day before every event with a quick summary of what will be discussed. If you miss an event, you can always catch the replay on our Facebook Page.
I frequently participate in forums on Alignable, asking and answering marketing questions. I occasionally bring bits of the forum here to the blog. Today, I’ll be expanding on a conversation I had with a bookstore owner about how to generate referrals.
Bookstore Owner : Looking for advice as to how best to market my audio bookstore to the local neighborhood and online. Here’s my issue. Our business model, that makes us unique to bookstores, is that we offer audio books for Rent. I believe we give a great value to our customers for the price we charge. But I have tried everything including radio ads, print ads, Facebook Ads and writing articles. Yet, most people find the store by accident. After 9 years in the same location, people still walk in and say to me “Wow, I didn’t know this place existed”. Thanks in advance.
Brianna at One Step: Do you have any sort of referral or rewards program? Often the best marketers are those clients who already love your business. Maybe you could offer a free month’s membership or a free book rental if they share your Facebook page, bring a friend to an event, tell a friend about your business, etc.
Bookstore Owner: We have tried several types of referral plans. Giving $5.00 credit for each referral. Offering a 1 Free month to our customers if they get a customer to sign-up to a plan. We usually advertise these referral programs for three months in a row. Out of the 300 customers we sent the offer out to only less than 1% referred anybody. That’s not say that we don’t get referrals from our customers, because we do. They just happen to be given organically. I don’t think our customers which skew in a older demographic care so much about getting a free month or receiving a dollar amount for each referral. Plus our business is so unique, I don’t think most people are thinking about it when they are out with friends.
Brianna at One Step Services: Rather than trying 3 month plans, I recommend thinking of ways that you can consistently and constantly remind your clients to refer you. You may be right that they aren’t interested in rewards and that organic referrals are best for your clientele. However, there is nothing wrong with reminding them to make those organic referrals. Many studies show that the more you remind or ask people to do something…refer you, like your social media post, write a testimony, etc…the more likely they are to do it.
So to increase those organic referrals, consider including a referral card in every book you mail out. Just a little something that a client could pass on to a friend with your info. Keep those same handouts near your cash register so people can grab them on their way out. Every time you send an email, make sure there is an obvious link so they can forward it to a friend. If you’re on social media, about once a week make a post asking for referrals or asking them to share your post/page with their friends. Here at One Step, we send out handwritten welcome notes to new clients and we include referral cards. We also send handwritten notes to our most consistent and loyal clients, people we think would speak highly of us.
It may sound obnoxious, but keep in mind one single person will probably only pay attention to one of these touch points. And it’s critical that you constantly stay top of mind to get those organic referrals. This is not a three month program, but something that is part of your long term marketing strategy. And I do think that you are off base in saying that your service is so unique people don’t think about it when out with friends. Media is a very popular topic amongst friends and movies, music and books are easy conversation starters. Your clients will refer people if you tell them to.
If you are promoting a business, you are a content creator. Whether you write blog posts, send weekly emails, mail postcards, or post to social media, you are having to come up with content to share with your audience. The better the content, the more likely you are to
Step #1 – Make a list of types of content
This list will vary depending on what industry you are in and what type of business you are promoting. However, there are some general types of content that work well across the board. Testimonials and case studies make great content as do the answers to frequently asked questions. (Not sure what your FAQs are? Ask your customer service reps!) Other great content ideas include product promotions, event invitations, how to’s, top ten lists, and employee spotlights.
Step #2 – Create a list of content sources
Not all of your content has to be original. Your audience will appreciate you curated relevant content from trusted sources. Keep a list of sources that routinely publish good information on your industry. The easiest way to do this is with an RSS Reader <—- Go ahead and click that if you don’t know what an RSS Reader is. One of your primary sources should be us, One Step Services! Not only do we provide great content on our blog, monthly newsletter and social sites, but every month we release new content ready postcards that can be used for real estate agents, small businesses and nonprofits. Want to get the scoop when we release new designs? Sign up here
Step #3 – Give each day a theme
At One Step, Mondays are for motivational quotes, Tuesdays are for tips, Fridays are for fun. Giving each day a general theme or category makes it easier to decide what specific content needs to be published that day. I also give the months different themes. For example, in doing my planning for first quarter 2018 (ah, how are we already at the point of planning for 2018?) I decided that the theme for February will be the importance and relevance of Direct Mail. About 75% of the things I post that month will be related to that theme.
Step #4 – Create a content calendar
Once you have your list of content ideas and your themes set, it’s time to map it out. There are literally hundreds of different ways to do this. TBH, although I have been planning content for years, 2018 will be the first time I have to get every single thing down on a calendar to show the bosses. So my typical system of sticky notes and dreams isn’t really going to cut it. The first thing that I’m going to try is a color coordinated Google Spreadsheet. At first I was worried it would be a little to linear for my scattered creative brain, so far it’s working quite nicely. Want to see a sample? Email me firstname.lastname@example.org and I’ll be happy to share.
Step #5 – Write /create / find your content
I know what your thinking…why do I have to do so much work BEFORE I start creating content? The reality is that creating content isn’t that hard, but creating effective, consistent, purposeful content is. And in order to create that kind of content, you definitely need to plan ahead and do steps 1-4. The good news is, that those first steps get easier and easier the more you do them and it becomes quicker to finish them every month. So don’t get discouraged! The hard work at the beginning is worth it.
When you create your content, refer back to the list you made in step one. Find a specific testimonial to post, answer a specific FAQ, write out a case study. Something to keep in mind…don’t be afraid to be a little personal. You don’t need to share your martial issues or what you had for breakfast, but your experiences with other business, your opinions on relevant industry news, and your solutions to problems you’ve experienced in business can be extremely valuable to your recipients. This entire blog post, for example, is based on my personal experience of creating a content calendar for One Step.
Step #6 – Distribute your content
Once you’ve written your content, its time to publish it! Where you publish is an entirely new topic for another day, but whether it’s on social media, through a direct mail campaign, or a post to social media, you need to share that ish! And yes, you absolutely can share the same content over multiple channels. You worked hard to create that content gold, use it and reuse it in different ways to get the most out of it.