The team you’ll know, trust and work with every day.
Behind every project is a team who knows your business, solves problems, keeps the details moving and genuinely cares about the outcome. At One Step, you work with real people who stay close to your projects from the first conversation through final delivery.
While you work directly with One Step, your projects are supported by the production strength, technology and resources of The Dot Corp, including more than 200 professionals and extensive production, fulfillment and logistics capabilities. That means one familiar client team up front, with a whole lot of firepower under the hood.
These are the people you’ll get to know.
Sandy
Founding President
Big-picture thinker, chief problem solver and keeper of approximately 47 ideas at any given moment. Sandy leads the team, builds what comes next and is usually somewhere between solving today’s problem and redesigning the way it should work tomorrow. “That can’t be done” has never been a particularly effective answer around here.
Dan
Director of Operations
The right hand, the left hand and quite possibly the reason half of this works as well as it does. Dan keeps production moving, operations grounded and the big picture under control, solving the strange problems, untangling the complicated ones and somehow staying two steps ahead of whatever is about to go sideways.
Jenn
Director of Client Billing
Keeping billing straight is only the beginning. Jenn catches details before they become problems, proofs, tracks orders, helps clients get answers and somehow keeps dozens of behind-the-scenes things moving at once. Her fingerprints are on just about everything, and we quite literally could not do this without her. Also responsible for making sure the rest of us eventually get paid.
Lori
Production Specialist
The ground and air traffic controller of One Step production. Lori keeps orders moving, priorities organized, deadlines on track and approximately a million moving pieces from colliding with each other. Indispensable is putting it mildly.
Kaycee
Production Designer
Equal parts creative and precise, Kaycee turns client requests into clean, polished production pieces while keeping a close eye on the details, specs and little things that can make or break a job.
Brittani
Account Manager
Keeping clients, projects and details moving in the right direction. Brittani makes sure questions get answered, orders stay on track and clients always know they have someone in their corner.
Jessica
Operations Support
Our unofficial Logistics Czar and sworn enemy of loose ends. Jessica is detail-oriented to the nth degree, keeping orders, shipping, production details and approximately 47 moving pieces organized at all times.
Lorena
Senior Creative Designer
Timeless, polished and beautifully considered, Lorena brings senior-level experience and an exceptional eye to every project. When the layout has to be right, the details have to make sense and the finished piece needs to feel completely resolved, she is exactly who you want on it.
Wendi
Account & Communications Specialist
Part account wrangler, part writer, part strategist and part translator of “we need something that says this, but better.” Wendi keeps client conversations, orders and marketing projects moving while making sure the details are handled and the message sounds exactly like it should.
Brianna
Marketing Production Specialist
Part prepress pro, part automation brain and part fearless fixer of whatever weird thing production throws at her. Brianna keeps files production-ready, workflows moving and somehow manages to make the behind-the-scenes print chaos behave.
Pauline
Senior Creative Designer
Color, typography and a little creative magic are her playground. Pauline has an almost unfair amount of creative instinct, bringing personality, polish and that little something you didn’t know a piece needed until she added it, while always making sure the finished work does its job.
Dave
Account Manager
Part problem solver, part project wrangler and always on the client’s side. Dave helps move projects from “here’s what we need” to finished product while making the process easy along the way.
Kirstie
Senior Production Designer
Master juggler of all the things, usually all at the same time. Kirstie keeps the Production team moving, priorities sorted and an impressive number of jobs headed in the right direction, somehow keeping one eye on the big picture and the other on every tiny production detail that matters.
Carol
Account Specialist
Decades of experience, an almost unfair amount of institutional knowledge and a calm answer for nearly everything. Carol knows this business inside and out and takes care of her special clients in the kind of personal way that simply cannot be taught. She remembers their dogs’ names, birthdays, anniversaries and probably when their oil needs to be changed.